XanthouranSong

Terms of Service

You are interested in getting custom art from me? That‘s great! Please be sure to read through this page for important information about my process.

Starting with…

General Terms

- By requesting a commission you agree that you've read and accepted my Terms of Service
- This is a digital service, meaning you'll only receive a digital copy of the drawing. I do not provide any physical copies of any kind.
- I am only accepting commissions from legal adults, so by ordering from me you agree that you are 18 or older.
- I reserve the right to decline a commission for any reason
- I will not draw in any style other than my own
- Commissioned artwork is for personal use only, commercial use (including NFT‘s) is strictly prohibited.
- I retain the rights of my work, which include but are not limited to distribute and/or using it as sample for self-promotion
- Uploading the finished artwork to social media is allowed as long as I am credited as the artist.
- Do not claim my art as your own.

Information

About my Art

A very important fact to consider about my art is that I am constantly trying to change and improve what I do. I try keeping my examples up to date but if you want to be 100% sure please take a quick look through my social media to see my latest drawings. You can also message me to ask, especially if what you want to order has a lack of examples.

Information

Payment / Refunds

All payments are handled via PayPal invoices. You can also use my Ko-Fi page but please ask before you do. Unless you are requesting directly on the page, that is fine of course.Normally I am asking for payment after the customer recieved and reviewed the first sketch of the requested commission. Payment can be done in advance on simpler orders if wanted.Refunds will depend on the current state of the drawing. If it is completely finished, I won‘t be able to refund you.
If I either have not started or barely spent time on it so far, you will get 100% refunded.
Everything in between depends on how far I am, I would directly talk to you about how much I am able to refund.Also, if for any reason I am unable to finish your commission you will get the full payment refunded.

Information

Changes and Edits

I know that sometimes a commission can turn out not exactly how you envisioned it. That‘s one if the reasons why I send out sketches to see if everything looks fine an correct.Edits like changing a color or adding a detail (e.g. a tattoo I forgot to add) are always welcome to point out.
However, any additional edits must be made within a one month period after you've received the commission. I do not guarantee that I'll be able to make any changes after this time period.Edits to the sketch can be requested on the review stage. You are welcome to add redlines to point out changes that are difficult to explain.Unless because of a mistake on my side, any additional changes after sketch approval will lead to extra charges. Any changes that have to be made after the final stage (after a drawing was finished) will be charged at a higher rate.If you're unhappy with the sketches I provided and no longer feel like I'm a good fit for you, you can cancel the commission and receive a 75% refund.

Information

Ko-Fi membership

This section is about my Ko-Fi membership. More infos about the benefits and how to join can be found directly on my Ko-Fi page.

About the one time reward

  • On joining the ‚Bread Birb‘ membership on my KoFi page, you will be able to request an uncolored sketch of a character of your choice.

  • This reward can be claimed up to two months after joining. After that, the offer expires.

About the raffle

  • At the beginning of every month, for the prize of a colored sketch, a random winner will be drawn through wheelofnames.

  • The winner has to provide a reference / description for their character of choice within 5 days after the draw. If the winner fails to meet the deadline without giving me a proper notice, a different contestant will be drawn and the previous winner loses their prize.

  • The quality of the raffle prize is proportionate to the total value (all memberships combined) pledged the month before.

  • The chosen winner will then be temporarily removed from the drawing pool until all other contestants have won as well. This is done so that all members get a chance of getting artwork.

About the artwork

  • When you win the art raffle, you will be able to pick between a bust, half body or full body illustration.

  • I accept original characters of all sorts: Humans, aliens, monsters, furry, anthro, animals, robots etc.

  • I do not take requests for fanart, but you‘re more than welcome to ask for friends' OCs.

  • You can give me as much or as little information about your request as you wish.

  • Please note that I do not change the resolution of the image regardless of art type, meaning a bust or headshot will be of higher quality than a fullbody drawn on the same canvas size.

Conclusion

Contact

Whether you want to order something from me or you just have some questions, you can message me via social media anytime.
I am actively checking tumblr.
For easier communication I can also use Telegram or Discord, you can find me through my username, @XanthouranSong.